Insurance Operations Associate
Core
Deliver efficient, accurate, and timely policy administration services by processing customer requests and policy changes in accordance with established turnaround times and service level agreements.
Role type
Insurance Operations Associate
Builds
Policy administration services and transactional reports
Domain
Insurance operations
Required skills
Policy administration, request processing, stakeholder collaboration, compliance monitoring, transactional reporting, system navigation, analytical skills, attention to detail, multitasking, time management
Preferred skills
Insurance and banking/financial industry background, Microsoft Office proficiency, internal company systems knowledge
Responsibilities
Process assigned customer requests within agreed turnaround time, manage policy changes requests/adjustments, collaborate with stakeholders to ensure seamless execution, support handling of assigned requests within approved authority limits, assist in preparing transactional reports, document policies and procedures, monitor transactions for compliance with risk and control requirements, participate in projects/initiatives, participate in walkthroughs with internal and external auditors
Seniority
Entry-level to Junior, operational support