CareerPlan

Employee Benefits Contracting, Senior Advisor

Hong Kong, HK-AIA Hong Kong & MacauFull-time2026-11-02 → 2026-11-12

Core

Senior advisor ensuring the team meets service-to-sales targets, client retention, and compliance benchmarks while delivering reliable customer outcomes in group life and medical insurance.

Role type

Senior IC employee benefits contracting advisor

Builds

Policy issuance documents and productivity reports for customers and distribution teams

Domain

Insurance (Life & Medical) / Customer Operations

Required skills

Group life insurance knowledge, Medical insurance knowledge, Policy drafting, Process improvement, Staff coaching, Project management, Error diagnosis, License acquisition

Preferred skills

Chinese contracts expertise, System enhancement, Development

Technologies

None stated

Responsibilities

Prepare productivity reports on policy issuance, Draft and issue policy documents, Identify and resolve process problems, Review agreements and correspondence, Coach and supervise junior staff, Assist in resource arrangement and task prioritization, Provide advice to distribution teams

Seniority

Senior, hands-on IC with team leadership