Box Office/Ticket Seller- Punch Line Houston
Core
Handle cash and ticket sales, provide customer service for will call and guest lists, and manage daily box office operations for live entertainment events.
Role type
Entry-level box office/ticket seller
Builds
Ticket sales and event access for fans attending live concerts and shows
Domain
Live entertainment / Event ticketing
Deliverable
product features
Required skills
Cash handling, Phone and in-person customer service, Microsoft Office applications, Flexible scheduling, ADA compliance knowledge
Preferred skills
Ticket sales experience, Live entertainment operations experience, Ticketmaster host system experience, Counterfeit cash/ID identification
Technologies
Ticketmaster host system, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Responsibilities
Balance and reconcile daily/nightly ticket sales and cash drawers, Facilitate night of show Will Call & Guest List Operations, Troubleshoot ticket issues (Transfers, barcodes, account issues), Maintain call center phone system and event calendars, Follow opening and closing shift procedures, Update spreadsheets for ticket stock and vault logs