Client Management Manager
Core
Managing and strengthening relationships with assigned corporate accounts to drive client satisfaction, retention, account growth, and long-term partnership value.
Role type
Senior Client Relationship Manager (Healthcare/HMO)
Builds
Long-term corporate partnerships and account value within an HMO
Domain
Healthcare / Health Maintenance Organization (HMO)
Deliverable
client delivery
Required skills
Relationship Management, Client Servicing and Retention, Negotiation and Influencing Skills, Business Acumen, Data Analysis and Reporting, Stakeholder Management, Project and Account Coordination
Preferred skills
Background in HMO, healthcare, insurance, employee benefits, or financial services
Responsibilities
Conduct regular business reviews and engagement activities with clients, Lead renewal planning and engagement activities, Coordinate with internal functions to address client concerns, Identify opportunities for account expansion and benefit enhancements, Prepare account performance reports and utilization analyses, Ensure compliance with company policies and regulatory requirements