Agency Digital & Innovation, Principal
Core
Formulate and execute agency digital strategy to deepen agent engagement and enhance the agent journey through digital innovation, data analytics, and technology adoption.
Role type
Principal Digital Strategy & Transformation Lead
Builds
Agent digital platforms, analytics data foundations, and innovation pipelines
Domain
Insurance / Digital Transformation / Data Analytics
Deliverable
product features
Required skills
Digital strategy formulation, project implementation, UX design, data analytics, stakeholder collaboration, risk management, team supervision, digital transformation leadership
Preferred skills
Insurance industry knowledge, execution of digital projects, big data insights, AI technology adoption
Technologies
AI, big data, digital platforms, analytics tools
Responsibilities
Drive development of efficient processes for team innovation awareness; enable ideation workshops connecting agency and internal partners; assess risk and ensure compliance with laws and regulations; support implementation of digitalization roadmap; develop agent analytics data foundation and deliver behavioral insights; supervise maintenance of core digital platforms; coordinate with business units and external stakeholders for requirement gathering and UAT; monitor project progress and facilitate mitigation plans; conduct training and promotion programs to drive adoption.
Seniority
Principal, strategy & mentorship
