Customer Data Domain & GenAI Product Owner, Principal
Core
Own the strategy, governance, and value realization of customer data and Generative AI across Marketing to drive growth and operational efficiency.
Role type
Principal Product Owner (Customer Data Domain & GenAI)
Builds
Trusted customer profiles, consent signals, engagement events, and GenAI platforms for content, personalization, and analytics.
Domain
Insurance / Marketing Technology / Generative AI
Deliverable
production ML models
Required skills
Customer data domain expertise, GenAI/LLM strategy, Identity resolution, Data governance, Privacy-by-design, Stakeholder influence, Strategic thinking
Preferred skills
Advanced degree, Azure OpenAI/Microsoft ecosystem experience, Python, SQL
Technologies
Azure OpenAI, Microsoft Copilot Studio, CDP, CRM, CMP
Responsibilities
Define and own Marketing's Customer Data Domain (canonical profiles, consents, events); Establish semantic models and data contracts; Govern identity resolution and golden records; Define multi-year GenAI vision and roadmap; Implement prompt governance and safety policies; Integrate AI platforms with CDP/CRM/MAP; Run joint Data Contract + Privacy/Safety Reviews.
Seniority
Principal, hands-on IC with strategy & mentorship
