Business Analyst, Specialist
Core
Facilitate and document user requirements for digital system enhancements, new products, and production incidents within the Operations Division, while managing UAT and post-deployment support.
Role type
Business Analyst (Operations & Digital Systems)
Builds
User Requirements Documents, Test Plans, Requirement Traceability Matrices, and streamlined business processes for the Operations Division.
Domain
Insurance / Digital Operations / Business Process Optimization
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements elicitation and documentation, Impact analysis, UAT management, Stakeholder facilitation, Process mapping, Effort estimation, Change request management, Agile/Waterfall methodologies, Data interpretation
Preferred skills
Transformation experience, Technology domain knowledge, Lean/Agile expertise, Automation of test cycles
Technologies
JIRA, Confluence, Power BI, Excel
Responsibilities
Translate business goals into clear user requirements and obtain sign-off, Develop and execute UAT strategies and manage defect resolution, Project manage small-scale system enhancements and process changes, Streamline business processes to increase operational efficiency, Coordinate with IT and business stakeholders to align on project scope and timelines, Mentor junior business analysts
Seniority
Mid-level, hands-on IC
