Enterprise Insights Specialist – Field Research and Operations
Core
Transform field insights into actionable intelligence to drive profitable growth and strategic decision-making by managing research operations, project coordination, and knowledge management.
Role type
Senior IC enterprise insights specialist (field research & operations)
Builds
Actionable intelligence, research deliverables, and optimized operational workflows for the Field and Enterprise Insights teams
Domain
Financial Services / Consumer Insights / Market Research
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
Project management, knowledge management, consumer insights, quantitative and qualitative research, process improvement, stakeholder collaboration, data tracking, MS Office (Excel, Word), PowerBI, Qualtrics
Preferred skills
B2C and B2B category experience, custom research methodologies (concept testing, communications evaluation, syndicated data), AI tool utilization, financial services domain knowledge
Technologies
PowerBI, Qualtrics, Jira, MS Office, AI platforms
Responsibilities
Track and coordinate field research projects from intake through delivery; maintain and enhance research repositories and insight-sharing processes; leverage AI to improve insight discoverability and operational efficiency; partner with cross-functional stakeholders on research planning and execution; maintain field research panels for quality and accuracy; identify and implement process improvements to streamline workflows
Seniority
Mid-Senior, hands-on IC
