Patient Financial Services Representative I- Peds Otolaryngology-FT-Days-MPG
Core
First point of contact for patients and guarantors to gather demographic, financial, and insurance eligibility information, verify coverage, and collect payments.
Role type
Patient Financial Services Representative
Builds
Patient financial accounts and insurance verification
Domain
Healthcare / Patient Administration
Deliverable
client delivery
Required skills
Insurance verification, payment collection, regulatory form processing, patient interviewing, appointment scheduling, data entry
Preferred skills
Customer service, problem solving, working in stressful environments
Responsibilities
Obtain pre-certification and authorization; verify insurance benefits and coverage; explain policies and secure consent form signatures; collect patient out-of-pocket responsibility; prepare and balance daily deposits; schedule appointments; place identification bands and obtain regulatory signatures in hospital settings.
Seniority
Entry-level, minimal supervision