Product Service Coordinator
Core
Manage service transactions, coordinate repair activities, and process customer orders for medical devices in a depot service environment.
Role type
Product Service Coordinator (Operations Support)
Builds
Service records, sales/exchange/loaner orders, and outbound deliveries for medical device repairs
Domain
Healthcare / Medical Device Service Operations
Required skills
SAP proficiency, data entry accuracy, order management, customer communication, Microsoft Office, complaint documentation, warehouse support
Preferred skills
Experience in service operations, logistics, or administrative support
Responsibilities
Receive and process returned medical devices, create and maintain service records, review incoming service paperwork, create sales and exchange orders, communicate with customers regarding repair status, partner with internal teams for complaint investigations, support receiving and warehouse activities
Seniority
Entry-level to Junior, hands-on IC