Medical Claims Assessor (Hong Kong Market) - Mandarin Speaking
Core
Process authorized life claims, corporate solutions, and pre-authorization requests for the Hong Kong market based on AIA policy guidelines.
Role type
Medical Claims Assessor
Builds
Insurance claim adjustments and reporting for AIA customers in Hong Kong
Domain
Insurance / Healthcare
Required skills
Data evaluation, medical questionnaire preparation, data validation, reporting, Microsoft Office proficiency
Preferred skills
Cantonese communication, insurance-related qualifications
Responsibilities
Process Life Claims, Corporate Solutions, and Pre-Authorisation requests; Evaluate and capture data for claim processes; Ensure quality, turnaround time, and productivity benchmarks; Prepare regular reporting on business, operations, risk, and compliance metrics; Develop procedures for data extraction and reporting templates; Liaise with relevant parties to rectify data quality.
Seniority
Entry-level to Experienced