Claims Handler – Gadget & Warranty
Core
QA & Authorisation Handler acting as the final line of defence to review claim settlements, policy coverage, and evidence before approval.
Role type
Senior IC claims operations specialist (QA & Authorisation)
Builds
Accurate claim settlements and improved claims processes for insurers
Domain
Insurance (Gadget, Pet, Travel, Property, Auto)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Claim authorisation, policy coverage analysis, settlement calculation review, financial leakage identification, root cause analysis, process improvement, data analysis, evidence-based decision making
Preferred skills
Experience across multiple insurance product lines, adaptability to new policies
Technologies
None stated
Responsibilities
Review claim settlements at authorisation stage; Complete Quality Assurance reviews across products; Identify and prevent financial leakage; Provide feedback to Claims Handlers; Use data to identify trends and process gaps; Support improvements to claims processes
Seniority
Mid-level, hands-on IC