Senior Manager, Data Center Operations
Core
Oversees 4 retail and 1 hyperscale data center sites in Australia, managing resources, budgets, and 24/7 operational oversight to meet SLAs and safety standards.
Role type
Senior Manager, Data Center Operations
Builds
Critical digital infrastructure connectivity for customers and communities
Domain
Data Center Operations / Critical Infrastructure
Required skills
Multi-site leadership, budget management, risk management, incident response, team development, customer escalation handling, contract negotiation, technical design document review
Preferred skills
Engineering degree or related certifications, deep understanding of Equinix infrastructure, cross-functional collaboration
Technologies
Microsoft applications
Responsibilities
Plans and delegates to Managers and Supervisors; Mentors leadership team to prioritize workload and manage risks; Manages team of Data Center leaders for 24/7 operational oversight; Communicates safety protocols and human error avoidance; Manages budgets for projects and maintenance; Leads teams to meet KPIs and SLAs; Ensures process compliance and documentation; Collaborates on regional/global projects with cross-functional teams; Coordinates staff during complex incidents; Makes incident resolution recommendations; Builds collaborative relationships with customers; Leads recruitment and development of staff; Contributes to Australian Operations Leadership Team and Risk Council
