EHS Application Admin
Core
Enterprise application administration, configuration, and support for large-scale business systems including EHSMS, ERP, and ITSM platforms.
Role type
Senior Application Administrator (Enterprise Systems)
Builds
Stable, optimized enterprise application environments and support processes for large organizations.
Domain
Enterprise IT Operations / Business Application Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Application configuration and deployment, Tier 2/3 support, root cause analysis, vendor management, project management, business analysis, process mapping, user account management, documentation creation, training development, change control, incident management, stakeholder collaboration
Preferred skills
Manufacturing processes knowledge, workplace safety regulations familiarity, Technical Project Management
Technologies
SolarWinds Service Desk, ServiceNow, Freshservice, Cherwell Service Management, Microsoft Windows, Windows Server, Google Chrome, Microsoft Edge, Mozilla Firefox
Responsibilities
Configure and maintain enterprise applications; manage user accounts and permissions; provide escalated technical support; conduct business analysis and process mapping; develop training programs; manage project scope and schedules; collaborate with vendors on feature requests and releases; document system operations and procedures.
Seniority
Senior, hands-on IC with project leadership capabilities