Claims Representative Entry Level
Core
Entry-level Claims Representative handling auto claims, verifying coverage, assessing liability, and supporting customers through the claims process.
Role type
Entry-level Claims Representative (Auto)
Builds
Auto insurance claims resolutions and customer support
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Liability assessment, policy review, recorded statement taking, police report analysis, claim reserve establishment, regulatory compliance, customer communication, time management, state licensing maintenance
Preferred skills
Insurance experience, customer service experience, verbal/written communication, technological aptitude, travel availability
Responsibilities
Review policies and accident details to verify coverage and compensability; take and review recorded statements from involved parties and witnesses; evaluate claims exposure and establish timely reserves; document all decisions and correspondence to comply with regulations; support customers with empathy and communicate claim status and decisions.
Seniority
Entry-level, hands-on IC