Inside Sales Representative
Core
Manage customer orders, quotes, and communications for aerospace and defense clients while ensuring compliance with export controls.
Role type
Inside Sales Representative (Order Management & Customer Support)
Builds
Customer order fulfillment and quote delivery for complex metal components
Domain
Aerospace & Defense / High-tech metals manufacturing
Required skills
Order and quote management, SAP ERP proficiency, contract compliance review, cross-functional collaboration, customer relationship management, export control knowledge (ITAR/DPAS), technical drawing interpretation
Preferred skills
Materials or metal industry background, S4 knowledge
Technologies
SAP, PLM
Responsibilities
Oversee accurate entry of customer orders in SAP ERP, interface with Sales/R&D/Engineering teams to align on requirements, conduct contract reviews for compliance and risk, act as primary contact for customer inquiries and changes, support sales managers with quotation processes, build relationships with aerospace/defense customers, maintain project records and status reports
Seniority
Mid-level, individual contributor