CareerPlan

Diagnostic Services Specialist

Wake County, NC, USFull-time$48k–$83k2026-11-06 → 2026-11-10

Core

Provide support services to assigned diagnostic centers by resolving complex issues, reviewing electronic files and reports, and acting in an advisory position for the North Carolina Department of Adult Correction.

Role type

Diagnostic Services Specialist (Administrative/Operational Support)

Builds

Administrative support for diagnostic centers, compliance monitoring, and program coordination

Domain

Corrections / Adult Correction / State Government

Deliverable

dashboards & analysis

Required skills

Policy interpretation, report writing, committee chairing, training coordination, inventory management, statistical reporting

Preferred skills

Knowledge of diagnostic process, policy/procedure knowledge, ability to interpret laws, training development

Technologies

Electronic files, PSD reports, OPUS system

Responsibilities

Resolve complex issues regarding sentences and commitments; Consult with staff on operational issues and policy changes; Coordinate and administer the PSD program; Oversee DNA testing compliance statewide; Monitor diagnostic center production statistics; Prepare monthly statistical reports

Seniority

Individual Contributor, Administrative Level