Business Application Administrator / Business Systems Analyst -
Core
Production cloud-based application systems support, configuration, software release management, and API integrations for university mission-critical systems.
Role type
Business Application Administrator (Level 3 Support & Systems Governance)
Builds
Cloud-based application environments, department websites, and system integrations for university research and administrative functions.
Domain
Higher Education / Cloud Systems Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cloud-based software administration, software development processes, PC proficiency (spreadsheets, document management), system troubleshooting, user training, report creation, role/permission management
Preferred skills
Research administration software (OneAegis, Kuali Research, CITI), website tools (Brightspot), Excel pivot tables, institutional compliance knowledge (IRB, IACUC, IBC), sponsored projects management, Project Management (PMP)
Technologies
Cloud-based vendor systems, OneAegis, Kuali Research, CITI, Brightspot, Excel
Responsibilities
Troubleshoot production problems and determine root causes; coordinate testing and installation of new software versions; migrate applications from test to production; support end users as application subject matter expert; liaise with Level 1 support to maintain Knowledge Base; create and maintain department websites; manage application roles and permissions; document system maintenance steps
Seniority
Mid-level, hands-on IC
