IT Asset Management Analyst, Senior
Core
Senior IT Asset Management Analyst responsible for optimizing hardware and software asset lifecycle governance, improving CMDB data accuracy, and driving cost-saving initiatives.
Role type
Senior IT Asset Management Analyst
Builds
Mature ITAM practices, optimized ServiceNow HAM Pro/Enterprise configurations, and actionable asset insights
Domain
Healthcare IT / IT Asset Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ITIL framework proficiency, CMDB data modeling, discovery and reconciliation processes, lifecycle governance, data analysis, process improvement
Preferred skills
ServiceNow HAM Pro/Enterprise expertise, Software Asset Management (SAM) integration, experience in regulated environments
Technologies
ServiceNow, CMDB
Responsibilities
Lead initiatives to improve visibility and accuracy of hardware/software assets; Analyze asset and CMDB relationships to identify inefficiencies and risks; Optimize ServiceNow HAM Pro/Enterprise functionality and reporting; Drive automation and workflow simplification; Partner with clinical and business teams to align technology with needs; Influence strategic roadmap decisions for ITAM practice
Seniority
Senior, hands-on IC