Patient Financial Advocate
Core
Serve as a liaison between Brown University Health Rheumatology, patients, and families to determine medical expense portions, secure financial resources, and resolve billing issues.
Role type
Patient Financial Advocate
Builds
Financial resolution plans and payment arrangements for patients
Domain
Healthcare administration / Patient financial services
Deliverable
client delivery
Required skills
Third-party coverage knowledge, Prior authorization process, State and federal assistance programs, Medical terminology, CPT/ICD coding, Insurance verification, Payment negotiation, Public assistance application support
Preferred skills
Healthcare coding knowledge
Responsibilities
Interview patients regarding financial status to promote eligibility for assistance, Verify patient insurance coverage and obtain pre-authorizations, Coordinate insurance denial processes and appeals, Arrange and negotiate payment conditions with patients, Assist patients in obtaining documentation for public assistance programs, Collaborate with providers to resolve billing issues and denials