PSR
Core
Oversees and verifies financial processes for patient services, including registration, scheduling, and payment collection.
Role type
Patient Service Representative
Builds
Patient financial processes and registration workflows
Domain
Healthcare / Medical Office Administration
Required skills
Medical terminology, appointment scheduling, financial process verification, patient registration, data entry, phone communication
Preferred skills
Familiarity with medical office procedures
Technologies
Computer appointment scheduling systems
Responsibilities
Obtain patient payments (co-payments, deductibles, self-pay) at time of service; Verify patient demographics, referrals, authorizations, and billing codes; Complete end-of-day batch reconciliation; Provide clerical support and orient new employees; Maintain quality, safety, and infection control standards; Protect patient privacy and confidentiality.
Seniority
Entry-level to Mid-level, hands-on IC