VIP Back Of House Supervisor
Core
Supervise back-of-house operations, food service execution, and team leadership in a quick-service restaurant style kitchen within a theatre building.
Role type
Senior hourly back-of-house supervisor
Builds
Food service operations and hospitality experiences for theatre guests
Domain
Entertainment industry + Quick-service restaurant operations
Deliverable
product features
Required skills
Team leadership, food safety compliance, kitchen operations, guest service management, staff training and coaching, operational reporting, health and safety enforcement
Preferred skills
Experience with third-party contract execution, revenue improvement strategies, recruitment facilitation
Technologies
Building assessment tools, daily/weekly/monthly reporting systems
Responsibilities
Oversee VIP Menu standards, food safety, and product quality; Coordinate cast responsibilities in kitchen and dish pit; Coach, train, and mentor cast members; Interact with guests to ensure satisfaction and handle concerns; Monitor and report on cast behavior and performance; Ensure all health and safety standards and equipment safety are met; Complete daily, weekly, and monthly reports; Assist in recruiting and interviewing new back-of-house employees.
Seniority
Senior, hands-on hourly supervisor