Community Services Project Supervisor
Core
Oversee daily operations of the Housing Choice Voucher (HCV) program, ensuring compliance with federal regulations and agency policies while supervising program staff.
Role type
Senior IC housing program supervisor
Builds
Housing Choice Voucher program operations
Domain
Public sector / Affordable housing
Required skills
Team supervision, workflow management, quality control, regulatory compliance, performance metrics analysis, policy development, conflict resolution, staff training, schedule management
Preferred skills
Subject matter expertise in complex cases, cross-functional coordination
Technologies
Standard office equipment, computer systems
Responsibilities
Supervise, train, and evaluate assigned staff; oversee daily operations within assigned HCV functional areas; ensure compliance with HUD regulations and agency policies; develop and manage staff schedules and workload distribution; implement and monitor quality control processes; track and analyze program performance metrics; address escalated participant and landlord concerns; collaborate with other supervisors to improve program efficiency.
Seniority
Senior, hands-on IC