Estate Manager (Home Eligibility Planning)
Core
Develop and enhance IT systems and e-services to support flat purchase processes, with potential rotation to customer relations for HDB flat transactions and financial counselling.
Role type
IT systems developer and customer relations manager (HDB housing)
Builds
IT systems, e-services, and flat purchase transaction processes
Domain
Public sector housing administration
Required skills
critical thinking, analytical skills, project management, organizational skills, interpersonal skills
Preferred skills
customer-service mindset, ability to establish rapport
Technologies
IT systems, e-services, portal
Responsibilities
Develop, administer, and review systems and e-services; plan and implement new business IT solutions; process sale or resale transactions of HDB flats; conduct credit assessment and financial counselling; interact with applicants, residents, and solicitors
Seniority
Mid-level, contract role