Lead/Senior System Manager
Core
Manage stakeholder relationships, design solution experiences, oversee IT project delivery, and ensure operations and maintenance of IT services within the Supervision Platforms Division.
Role type
Senior IC IT Service Manager / System Manager
Builds
IT services, applications, and digital solutions for business stakeholders
Domain
Information Technology / Enterprise Systems
Required skills
stakeholder management, solution business analysis, vendor contracting, project delivery, quality assurance, operations management, SRE, cloud platforms, infrastructure-as-code, container orchestration, observability, project management software, technical troubleshooting
Preferred skills
Government Instruction Manual 8 knowledge, coding languages, databases, application architecture, IT security
Technologies
AWS, GCP, Azure, Terraform, OpenShift, Kubernetes, CI/CD, Elastic, Grafana, Prometheus, JIRA
Responsibilities
Manage stakeholder relationships, design solution experiences, manage outsourced vendors and in-housed contractors, ensure compliance to ICT Governance policies, plan and manage IT projects, manage day-to-day operations of IT services, define and track SLOs and error budgets, implement monitoring and alerting systems
Seniority
Senior, hands-on IC