[LTA-ITCD] MANAGER / DEPUTY / ASST MANAGER, IT SYSTEMS (WORKPLACE)
Core
Lead and manage Digital Workplace services including End User computing, messaging, Generative AI, and digital solutions for the Land Transport Authority.
Role type
Manager / Deputy / Assistant Manager, IT Systems (Workplace)
Builds
Digital Workplace services, End User infrastructure, and digitalization initiatives for LTA.
Domain
Public Sector ICT, Digital Workplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End User device and messaging operations, team management, Generative AI (e.g., Microsoft Co-pilot), PowerBI, desktop automation (RPA, Python), network technologies (desktop, WAN, LAN, wireless), project management, change management, IT budget management, IT procurement, contractor management.
Preferred skills
Experience in Singapore Public Sector ICT environment, asset management, equipment tracking, contract management, bill verification, workplace productivity tools.
Technologies
Microsoft Co-pilot, PowerBI, RPA, Python
Responsibilities
Strategize, plan, and deliver Digital Workplace services; manage outsourced partners and service providers; lead digitalization efforts in asset management and IT helpdesk; assist in End User infrastructure design and implementation; enforce End User device and messaging policies; source new developments in End User technologies; interact with other IT Teams, Business Units, and external agencies; manage and upgrade staff knowledge.
Seniority
Manager level, hands-on leadership
