(Senior) Development Partner, Customer Innovation
Core
Lead digital product development and stakeholder engagement to design and implement Whole-of-Government digital products that enhance enterprise engagement and improve the user experience.
Role type
Senior digital product development partner
Builds
Whole-of-Government (WOG) digital products
Domain
Public sector / Government digital services
Deliverable
product features
Required skills
digital product development, user-centric research, user behaviour analysis, policy communications, platform operationalisation, design thinking, UX design, product management, data analysis
Preferred skills
agile methodologies, product operations practices
Technologies
Confluence, Jira, Figma
Responsibilities
Identify business users' pain points and propose digital solutions; Collaborate with UX designers, product managers, and developers to translate business needs into functional product features; Define and track product metrics and performance indicators; Manage stakeholders by aligning shared objectives.
Seniority
Senior, hands-on IC