Team Lead, Contract Care Coordination
Core
Supervise Clinical Care Coordinators and ensure contract compliance for military behavioral health services.
Role type
Team Lead, Contract Care Coordination
Builds
Operational support for military behavioral health contracts
Domain
Behavioral health / Military services
Deliverable
Dashboards & analysis
Required skills
Staff supervision, referral triage, case conferencing, documentation review, productivity management, coaching, mentorship, external provider coordination, Microsoft Office 365, CRM platforms, Zoom, basic Exploratory Data Analysis, Descriptive Statistics
Responsibilities
Directly supervise day-to-day work of Clinical Care Coordination team; oversee referral triage, case conferencing, and documentation review; monitor care coordination performance metrics and complete monthly audits; assist in hiring, onboarding, and training of new clinical care coordinators; perform clinical care coordination services as needed; serve as point of contact for routine outreach inquiries.
Seniority
Mid-level, supervisory IC
