Program Manager, EMEA and JAPAC Contingent Workforce
Core
Manage EMEA and JAPAC contingent workforce strategy, operations, and end-to-end contractor lifecycle for a global cybersecurity company.
Role type
Senior Program Manager, Contingent Workforce
Builds
Global contingent workforce programs and processes for EMEA and JAPAC regions
Domain
Corporate Operations / Human Resources / Contingent Workforce Management
Deliverable
client delivery
Required skills
Contingent workforce program management, MSP/VMS provider management, contract lifecycle administration, policy development, stakeholder management, process improvement, change management, co-employment risk understanding
Preferred skills
MSP/VMS implementation in new countries, EMEA/JAPAC employment law compliance, process automation with agentic solutions
Technologies
MSP, VMS
Responsibilities
Partner with procurement, finance, IT, and AP to develop processes for managing contingent workforce; Guide and work with MSP, VMS, and staffing providers to ensure excellent execution; Hold providers accountable to SLAs and KPIs; Lead CW projects with internal and external teams; Manage end-to-end temp lifecycle for out-of-scope countries; Act as a consultative advisor to educate the business on best practices; Onboard staffing agencies and administer agreements; Support implementation of MSP and VMS services in target regions; Draft and socialize CW policies and procedures.
Seniority
Senior, hands-on IC
