HR Operations Program Specialist
Core
Oversees the end-to-end contingent recruitment lifecycle and manages supplier strategy for an in-house managed contingent workforce program across EMEA, APAC, and LATAM regions.
Role type
HR Operations Program Specialist (Contingent Workforce)
Builds
Contingent workforce programs and supplier management processes
Domain
Human Resources / Staffing / Procurement
Deliverable
client delivery
Required skills
Contingent workforce lifecycle management, Supplier relationship management, Data analysis, Process improvement, Cross-functional collaboration, Invoice validation
Preferred skills
Third-party supplier program experience, Power BI, Advanced Excel
Technologies
Power BI, Excel
Responsibilities
Oversee full contingent lifecycle including intake, agency briefing, candidate review, onboarding, contractor management, extensions, and offboarding; Partner with hiring managers to understand business needs and guide contingent hiring decisions; Oversee supplier performance by holding staffing agencies accountable to SLAs and KPIs; Manage supplier strategy including evaluation, onboarding, performance optimization, and cost competitiveness; Collaborate cross-functionally to resolve operational, compliance, and invoicing issues; Ensure data integrity across systems for accurate workforce reporting; Analyze supplier proposals and pricing models to implement cost-effective solutions; Own end-to-end invoice validation and resolution process; Leverage reporting tools to identify trends and risks; Create and implement process enhancements to improve program efficiency.
Seniority
Mid-level, hands-on IC
