Supervisor, Accounts Receivable
Core
Oversee daily operations of Billing and Collections teams, ensuring operational efficiency, productivity, accuracy, and compliance with established processes.
Role type
Senior IC accounts receivable supervisor
Builds
Billing and Collections operations for multiple business entities
Domain
Financial services / Automotive / Technology / SaaS
Required skills
Team supervision, performance management, collections process expertise, aging report analysis, stakeholder collaboration, ERP/CRM proficiency, data analysis, conflict resolution, process improvement, KPI monitoring
Preferred skills
Automotive/tech/SaaS industry experience, English proficiency for US stakeholder communication
Technologies
ERP systems, CRM platforms, case management tools, Microsoft Excel
Responsibilities
Supervise 10–25 billing and collections representatives, monitor collections activities and aging reports, resolve escalated customer disputes, prepare weekly performance updates and monthly scorecards, identify process gaps and recommend automation initiatives, coordinate with Cash Application and Accounting teams
Seniority
Senior, hands-on IC