Customer Success Architect, Cortex
Core
Support clients post-purchase to drive ROI and value, troubleshoot critical issues, and optimize security infrastructure.
Role type
Senior Customer Success Architect (Security Operations)
Builds
Customer success outcomes and optimized security infrastructure
Domain
Cybersecurity, SIEM, SOAR, SOC, XDR/EDR
Deliverable
client delivery
Required skills
Security Operations, SIEM, SOAR, SOC, XDR/EDR, cloud technologies (GCP, AWS, Azure), Linux system administration, Python scripting, JavaScript, customer-facing experience
Preferred skills
attack surface management, CNAPP
Technologies
GCP, AWS, Azure, Linux, Python, JavaScript
Responsibilities
Drive ROI and value to customers, troubleshoot critical issues, optimize security infrastructure, work alongside customers to solve problems
Seniority
Senior, hands-on IC
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