Sr. Collaboration Engineer
Core
Deliver outstanding Collaboration service to the enterprise by demonstrating Workday's SaaS product suite (Slack, Google Workspace, O365, Miro, Asana, Smartsheet) and developing modern collaborative workflows.
Role type
Senior IC Collaboration Engineer (Platform Administration & AI Integration)
Builds
Automated workflows, scripts, and integrated digital experiences for a global workforce
Domain
Enterprise IT Operations, SaaS Administration, AI Engineering
Required skills
Python, PowerShell, Google Apps Script, REST APIs, GAM, Google Admin SDK, ServiceNow, Jira, L3/L4 incident management, root cause analysis, enterprise AI tool integration, third-party SaaS integration
Preferred skills
Shift-left operational strategy, global coordination across time zones, automation of Tier 1/2 support tasks
Technologies
Slack Enterprise Grid, Google Workspace, Microsoft 365, Microsoft Teams, Miro, Asana, Smartsheet, ServiceNow, Jira
Responsibilities
Operate as an escalation point for complex L3/L4 technical issues, architect automated workflows and scripts, coordinate global operations for 24x5 coverage, implement operational automation to reduce maintenance overhead
Seniority
Senior, hands-on IC
