Sr / Engagement Manager
Core
Lead end-to-end delivery of Workday customer engagements, ensuring projects are delivered on time, on budget, and to a high standard of quality while managing scope, schedule, and risk.
Role type
Senior IC Engagement Manager (Enterprise Software Consulting)
Builds
Workday implementation projects for enterprise customers in Australia
Domain
Enterprise Software / HCM / Financials / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project/Program Management, Budget Management, Risk Management, Stakeholder Management, Resource Planning, Change Control, Pre-sales Scoping, Team Mentorship
Preferred skills
Workday Implementation Experience, PMP/PMI-ACP Certification
Technologies
Workday, SaaS, ERP, HCM, Financials
Responsibilities
Own end-to-end delivery of Workday implementation engagements including scope, schedule, budget, staffing, and risk management; Serve as the primary escalation point and trusted advisor for customer executive sponsors; Develop and maintain project plans, status reporting, and governance cadences; Partner with Functional Consultants, Technical Consultants, and Solution Architects to ensure alignment on deliverables; Proactively identify and manage project risks, issues, and scope changes; Manage engagement financials including budget tracking, forecasting, and change order management; Lead resource planning and staffing discussions; Drive customer satisfaction and support renewals; Mentor Associate Engagement Managers and project team members.
Seniority
Senior, hands-on IC with strategic leadership