Sr Principal Product Manager, Customer Zero
Core
Connects Workday's internal product teams, engineering platform, and business functions to align internal usage insights with external product strategy and delivery.
Role type
Sr Principal Product Manager (Program Lead)
Builds
Internal product orchestration, change enablement playbooks, and unified executive narratives for Workday's own instance.
Domain
Enterprise SaaS / Human Capital Management (HCM)
Deliverable
product features
Required skills
SaaS product management, program leadership, change enablement, cross-functional facilitation, executive communication, product strategy synthesis, stakeholder alignment
Preferred skills
Experience in HR/Finance/Legal domains, technical product evaluation, vendor PoC leadership
Technologies
Workday platform, Sana, Self-Service Agent, Evisort
Responsibilities
Coordinate between internal product managers, engineering, and business leaders; own the Customer Zero operating cadence; consolidate feedback into prioritized requests for engineering; lead internal pilots and rollouts; drive change enablement and adoption; facilitate cross-functional workshops; represent the initiative in executive settings; lead technology evaluations.
Seniority
Sr Principal, hands-on IC with program leadership scope
