Order Operations Analyst, Order Management
Core
Ensure accurate and timely processing of high-volume customer purchase orders for hardware and software, managing booking, fulfillment, and tracking across global regions.
Role type
Order Operations Analyst
Builds
Order fulfillment and revenue recognition processes
Domain
Cybersecurity / Enterprise Software Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ERP systems (SAP, Oracle, Netsuite), CRM platforms (Salesforce), order fulfillment, revenue recognition, shipping practices, data analysis, pivot tables
Preferred skills
Tableau, AI tools for data visualization, user acceptance testing
Technologies
SAP, Salesforce, Oracle, Netsuite, Google Suite, Microsoft Excel, Tableau
Responsibilities
Review and manage purchase orders from distributors and resellers to ensure alignment with quotes and contract terms; Process high volume of sales orders with precise accuracy in CRM and ERP systems; Collaborate with sales teams and deal desk to resolve order issues and pricing matters; Track and communicate order status and shipment details to internal and external stakeholders; Ensure purchase orders meet compliance, licensing terms, and authorized channel partner requirements; Liaise with logistics teams to provide accurate shipment and compliance documentation.
Seniority
Mid-Senior, hands-on IC
