Engagement Manager
Core
Leading complex enterprise software implementations and driving customer adoption of agentic AI solutions to change how organizations learn.
Role type
Senior IC Engagement Manager (Enterprise Implementation & Customer Success)
Builds
Custom AI learning solutions and implementation roadmaps for enterprise clients
Domain
Enterprise AI / Human Capital Management / Professional Services
Deliverable
client delivery
Required skills
Enterprise software implementation, complex project management, stakeholder management, solution design, cross-functional collaboration, program management, global customer engagement
Preferred skills
Master's degree in related field, international experience, C-level engagement experience, passion for AI and learning
Technologies
Agentic AI platforms, Enterprise software suites
Responsibilities
Lead end-to-end implementation projects for medium to large enterprises, design and implement creative AI solutions, manage scope/timeline/budget/outcomes, engage with C-level stakeholders, define future customer success and deployment strategies, scale team impact across industries
Seniority
Senior, hands-on IC with leadership responsibilities
