STILL UK Service Coordinator- Exeter
Core
Coordinate and dispatch service engineers for breakdowns and scheduled maintenance while managing customer communications and scheduling data.
Role type
Service Coordinator
Builds
Field service operations for material handling equipment
Domain
Industrial equipment maintenance
Deliverable
client delivery
Required skills
Customer service, scheduling and dispatching, communication, prioritization, Microsoft Excel, invoice query resolution
Preferred skills
SAP experience, planning or scheduling experience
Responsibilities
Coordinate and dispatch Service Engineers to breakdown and call-out activities, Plan and arrange work arising from Thorough Examinations and scheduled service activities, Organise third-party work through approved suppliers, Maintain accurate planning and scheduling data, Resolve invoice-related queries, Support continuous improvement initiatives