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CTI Documentation Manager

Grand Rapids, MI, United States💼 Full-time💰 $100,400–$100,400🗓 2026-09-23 → 2026-09-26

Core

Lead a team of technical writers and documentation controllers to deliver high-quality customer project documentation across various formats.

Role type

Senior documentation manager (technical communication)

Builds

Customer project documentation

Domain

Industrial automation / Logistics technology

Deliverable

product features

Required skills

Technical communication, team leadership, documentation standards enforcement, KPI analysis, authoring software proficiency, time management

Preferred skills

None stated

Technologies

MS Office, Adobe products, Component Content Management Systems (CCMS)

Responsibilities

Lead documentation efforts, implement best practices and standards, guide team members, present ideas to stakeholders, analyze documentation KPIs, manage deadlines, train staff on authoring software

Seniority

Senior, hands-on IC with team leadership

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