Patient Access Manager - Emergency Department
Core
Strategic and operational leadership for Emergency Department registration and front-end revenue cycle functions to ensure efficient patient throughput, registration accuracy, and revenue integrity.
Role type
Manager, Patient Access Operations (Emergency Department)
Builds
Efficient patient registration workflows, accurate demographic/insurance data capture, and optimized front-end revenue cycle processes.
Domain
Healthcare operations / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic and operational leadership, team management and coaching, process improvement, data analysis, regulatory compliance knowledge, stakeholder collaboration
Preferred skills
Patient Access leadership experience (1-3 years), healthcare operations experience (5+ years)
Technologies
Microsoft Office (Word, PowerPoint, Excel)
Responsibilities
Manage daily ED Patient Access operations including registration and eligibility verification; Monitor and improve operational metrics for throughput and revenue; Lead, coach, and develop Patient Access staff; Collaborate with stakeholders to implement process improvements; Ensure compliance with EMTALA and privacy regulations; Support staffing and resource allocation.
Seniority
Manager, hands-on leadership