Multinational Issuing Office Specialist
Core
Internal regulatory Subject Matter Expert managing complex local policies and servicing for multinational insurance accounts.
Role type
Senior IC insurance operations specialist
Builds
Local policy servicing and compliance for multinational programs
Domain
Commercial insurance / Multinational risk transfer
Deliverable
client delivery
Required skills
complex policy management, regulatory compliance, team leadership, market intelligence, deal architecture, account management, process improvement, system development input, legal advice
Preferred skills
captive program experience, non-conventional insurance knowledge, broker relations
Technologies
MS Outlook, Excel, Word
Responsibilities
Manage service for complex local policies ensuring SLA adherence; Train and manage support team on outsourced activities; Ensure correct IO fees based on work performed; Provide market intelligence and legislative updates to producing offices; Liaise with underwriters and legal teams for locally compliant policies; Monitor and escalate service issues; Assist with local policy deal architecture for complex risk transfer; Develop client and broker relationships; Plan renewals and identify new account servicing needs; Contribute to staff training and system upgrades; Provide legal and market practice advice as Knowledge Champion.
Seniority
Senior, hands-on IC with team management