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Fragrance and Beauty Products- Head of Travel Retail

Tokyo💼 Full-time🗓 2026-06-15 → 2026-07-31

Core

Lead and oversee the development of Chanel's Travel Retail business in Japan, managing 15 POS across 7 locations to drive revenue and ensure exceptional customer experiences for travelers.

Role type

Head of Travel Retail (Japan)

Builds

Fragrance and Beauty product sales and brand presence in Japanese airports

Domain

Luxury cosmetics and accessories in the Travel Retail industry

Deliverable

product features

Required skills

strategic leadership, operational management, business partner negotiation, sales strategy development, financial management, regulatory compliance, staff development, marketing campaign execution

Preferred skills

experience in travel retail, understanding of wholesale and retail business in cosmetics/luxury goods, merchandising concepts, store design

Technologies

digital tools for customer engagement and loyalty

Responsibilities

Develop and execute travel retail strategy; manage relationships with airport business partners; oversee day-to-day retail operations including staffing and logistics; set and monitor sales targets; ensure compliance with customs and tax regulations; recruit and mentor staff; collaborate on promotional campaigns

Seniority

Senior, hands-on IC

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