Représentant ou Représentante bilingue du service à la clientèle et du support (Contrat) - Hybride | Client Service and Support Representative Bilingual (Contract) - Hybrid
Core
Bilingual customer service and support representative handling client accounts, advisor support, and regulatory document processing for Canadian investors.
Role type
Customer Service Representative (Contract)
Builds
Mutual fund accounts and advisor support services for Canadian investors
Domain
Financial Services / Wealth Management
Deliverable
client delivery
Required skills
Bilingual communication (French/English), account administration, problem resolution, data collection, detail orientation
Preferred skills
Critical thinking, adaptability, collaboration, technology proficiency
Responsibilities
Administer mutual fund accounts and execute transactions, communicate with internal and external clients to resolve issues, provide first-class customer service to financial advisors and investors, represent Fidelity by routing client inquiries to appropriate internal associates
Seniority
Entry-level to Mid-level, Contract
