Client Benefit Analyst
Core
Provide account support and administration for experience-rated and community-rated dental groups, resolving benefit interpretations, claims adjudication, and billing issues while supporting sales and service personnel.
Role type
Client Benefit Analyst (Sales Support)
Builds
Account retention and satisfaction for dental insurance groups
Domain
Insurance / Dental Benefits
Deliverable
client delivery
Required skills
Benefit interpretation, claims adjudication, data analysis, financial analysis, sales support, customer service, network utilization analysis
Preferred skills
Dental sales experience, Bachelor's degree in Business Administration
Technologies
None stated
Responsibilities
Provide prompt support to Sales, Service, brokers, and agents on benefit and billing issues; Collect and analyze customer data on benefit utilization, enrollment, and networks to make recommendations; Represent the company at client meetings, open enrollment events, and wellness fairs to sell renewals and new business
Seniority
Mid-level, 3-5 years experience