Senior Vendor Performance Manager
Core
Oversee external vendor relationships and operational support to ensure performance meets SLA, contract, and governance expectations.
Role type
Senior Vendor Performance Manager
Builds
Operational support services for vendor clients
Domain
Health Care / Vendor Operations
Deliverable
client delivery
Required skills
Vendor management, budget management, contract compliance, process development, financial reporting, stakeholder engagement
Preferred skills
Health Care industry experience, Project Management
Technologies
Microsoft Office Suite, Highmark budget system
Responsibilities
Oversee vendor work quality and operational support; manage operational issues and escalated vendor requests; represent operational needs in governance processes; coach vendor staff and manage productivity; ensure invoice accuracy and budget compliance; assist in creating vendor strategy and operating models.
Seniority
Senior, hands-on IC
