Business Development Analyst
Core
Provides customer service, order processing, and administrative support to assigned customer accounts within a Business Unit.
Role type
Business Development Analyst (Customer Service & Operations)
Builds
Customer order fulfillment and service delivery
Domain
Manufacturing / Supply Chain
Deliverable
product features
Required skills
Customer service, order processing, data analysis, communication, problem solving, computer proficiency, English language
Preferred skills
None stated
Technologies
Enterprise Resource System, Windows, word processing, spreadsheet, presentation applications
Responsibilities
Provide timely and accurate information on customer order status and product knowledge; Process customer orders, changes, and returns; Partner with Business Development and Sales representatives; Arrange customer meetings, visits, and events; Provide general administrative support to assigned Business Unit.
Seniority
Mid-level, general supervision