IT Support Technician
Core
Provides technical support to end-users for PC, server, hardware, or software applications and administers site IT infrastructure.
Role type
IT Support Technician
Builds
IT support services and infrastructure maintenance for manufacturing sites
Domain
Manufacturing / IT Operations
Required skills
hardware troubleshooting, software troubleshooting, network administration, server administration, backup management, asset inventory management, user training, PBX maintenance, license auditing, image creation
Preferred skills
none stated
Technologies
MES, SAP, PBX, Blackberry, Terminal Servers, file services, print services
Responsibilities
Monitor asset inventory, administer tape rotation and backups, create and configure ghost images, maintain and troubleshoot site PBX, provide on-call support, administer network hardware and file services, provide end-user training and technical assistance, assist in rotational duties for network, systems, business systems, and database administration.
Seniority
Entry-level / Early Career