Coordinator – Imaging Operations
Core
Manage day-to-day scanning and digitization operations for high-volume projects, leading a team of 30+ personnel to meet productivity and quality targets.
Role type
Senior IC operations coordinator (imaging/digitization)
Builds
Document management and digital transformation services for enterprise and public sector clients
Domain
Information management and digitization services
Required skills
Team leadership (30+), high-volume digitization workflows, MIS reporting, OCR tools, workforce management, quality assurance, root cause analysis
Preferred skills
Bachelor's degree in Business Administration, Operations Management, or Commerce
Technologies
Management Information Systems (MIS), Optical Character Recognition (OCR)
Responsibilities
Lead daily scanning and digitization activities, manage shift rosters and resource utilization, collaborate with project managers and IT support, ensure compliance with SOPs and information security controls
Seniority
Senior, hands-on IC