Senior Benefits Operations Analyst, Financial Wellbeing, Leaves, & Income Protection
Core
Oversee daily administration of North American retirement, financial wellbeing, and income protection plans; serve as primary process owner for U.S. and Canadian Leave of Absence programs.
Role type
Senior Benefits Operations Analyst (Financial Wellbeing, Leaves, & Income Protection)
Builds
Employee-facing intranet communications and practical guidance for managers on leave policies and return-to-work procedures
Domain
Human Resources / Benefits Administration
Deliverable
dashboards & analysis
Required skills
Benefits administration, LOA program management, vendor performance management, compliance (FMLA, ADA, PFML), payroll integrations, audit workflows, data analysis
Preferred skills
Workday, ServiceNow, matrixed HR collaboration
Technologies
Workday, ServiceNow
Responsibilities
Oversee daily administration of retirement, financial wellbeing, and income protection plans; coordinate U.S. and Canadian Leave of Absence programs (FMLA, disability, state/provincial PFML, ADA accommodations); manage third-party vendor performance and SLAs; analyze usage trends and operational metrics; maintain employee-facing intranet communications and deliver guidance to managers
Seniority
Senior, hands-on IC
