Customer Support Consultant/Order Management WLO - French speaker
Core
Provide order processing and customer support for IDEXX Water, Livestock, Poultry, and Dairy products to customers and partners in Europe.
Role type
Customer Support Consultant / Order Management
Builds
Smooth order processes and client satisfaction for IDEXX diagnostic solutions
Domain
Life Sciences / Veterinary Diagnostics / Water Quality
Deliverable
client delivery
Required skills
Fluent French and English, 2-3 years customer support experience, Salesforce proficiency, commercial administrative process knowledge, CRM system experience
Preferred skills
Additional European language fluency, SAP experience, computer skills
Responsibilities
Assist clients with order placement and administration, troubleshoot product solutions, guide Sales Reps and partners on order processes, utilize Salesforce and SAP for smooth operations, perform back-office tasks
Seniority
Mid-level, 2-3 years experience
